Frequently Asked Questions
What ingredients do you use in your products?
We use only natural, organic, and ethically sourced ingredients — free from synthetic chemicals, parabens, sulfates, and artificial fragrances. Our products are lovingly crafted to be gentle on your skin and the environment.
Are your products suitable for sensitive skin?
Absolutely! Our formulas are carefully designed for sensitive and allergy-prone skin to provide gentle care without irritation.
How long does shipping take?
Orders are processed within 1-2 business days. Shipping within Germany usually takes 5-7 business days. International shipping may take longer depending on customs clearance.
Can I return a product if I don’t like it?
Yes! Please refer to our Returns Policy below. We want you to love your purchase, so if you’re not satisfied, let us know.
Do you offer gift wrapping?
Yes, we offer beautiful, eco-friendly gift wrapping available at checkout for a small additional fee.